I purchased a new computer that came with Win 10 Home "Activation - Windows is activated with a digital license". The stick didn't work for me at all so I downloaded a copy of Win 10 using the Windows Media Creator tool. When I try to upgrade my computer from Win 10 Home to Win 10 Pro entering the Win 10 Pro activation key 5x5 key , I get the following message: "The product key you enter didn't work.

Check the product key and try again, or enter a different one. So to summarize, I have a fresh and activated copy of Win 10 Home installed on my computer and I am unable to upgrade to Win 10 Pro with the key that I purchased.

Is there something that I am missing? This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. Threats include any threat of suicide, violence, or harm to another.

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This should let the update to Pro go through and you can then use the new product key and activate. Details required : characters remaining Cancel Submit people found this reply helpful. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. How to Perform an Easy Upgrade in Windows Try contacting support, they might be able to give you a key or issue you one that will ensure the upgrade to Windows 10 Pro happens.

Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member. I successfully installed Win 10 Home on my machine. I have the same question Report abuse. Details required :. Cancel Submit. For those of you finding this and still stuck, try the solution above only do it without any network connectivity unplug cable, disable wireless.

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upgrade windows 10home to pro